
Care when it’s urgent, but not an emergency
Walk-ins welcome.
No referral needed.
Bulk-billed
Staffed by
doctors and nurses
Medicare Urgent Care Clinics (UCCs) provide short-term care for conditions that require same-day treatment, but are not immediately life-threatening.
Treatment at Medicare UCCs is bulk-billed. Patients must present a valid Medicare card to use the service.
ROCKHAMPTON
Co-located with Rockhampton Central Medical Centre (formerly Mandalay Medical), Stockland Shopping Centre
7 days, 8am-8pm
HERVEY BAY
Co-located at Pialba Medical Centre, 5/166 Boat Harbour Drive, Pialba
7 days, 8am-8pm
BUNDABERG
Co-located with Central Medical Bundaberg, 53 Commercial Street, Kensington
7 days, 8am – 8pm
BUDERIM
Co-located with Ochre Medical,
9 Ochre Way Sippy Downs
7 days, 8am – 5pm expanding
to 8am-10pm on 2 February 2026.
Sunshine Coast Medicare Urgent Care Clinic will be established in Caloundra in early 2026.
Medicare UCCs can treat minor illnesses and injuries including:
Minor infections
Minor fractures, sprains, sports injuries and neck and back pain
Urinary tract infections (UTIs)
Sexually transmitted infections (STIs)
Stitches and glue for minor cuts
Insect bites and rashes
Minor eye and ear problems
Respiratory illness
Gastroenteritis
Mild burns
Medicare UCCs can provide:
- wound management (glueing, suturing and dressings)
- incision and drainage of abscesses
- basic fracture management
- intravenous cannula insertion (IV antibiotics and IV rehydration fluids)
- urinary catheter management and changes
- removal of foreign bodies from ears and nose

When to call Triple ZERO
Medicare UCCs won’t be able to see people for major trauma or complex conditions.
Call Triple Zero (000) or visit your nearest emergency department
if you or someone is experiencing the following:
Rockhampton Medicare Urgent Care Clinic

- Located within Rockhampton Central Medical Centre
(formerly Mandalay Medical) - Stockland Rockhampton Shopping Centre, 331 Yaamba Road, Norman Gardens
- Open Monday to Sunday, 8am to 8pm
- Walk-ins welcome
- Book online at Hotdoc
Hervey Bay Medicare Urgent Care Clinic

- 5/166 Boat Harbour Drive, Pialba
- Open Monday to Sunday, 9am to 7pm
- Walk-ins welcome
- Book online at Hotdoc
Bundaberg Medicare Urgent Care Clinic

- Co-located with Central Medical Bundaberg, 53 Commercial Street, Kensington
- Open Monday to Sunday, 9am to 7pm
- Walk-ins welcome
- Book online at Hotdoc

- Co-located with Ochre Medical, 9 Ochre Way, Sippy Downs
- Open Monday to Sunday, 8am to 5pm
- Walk-ins welcome, or phone ahead 5373 0700.

- Co-located with Gladstone Family Medical Centre, 7 Goondoon St, Gladstone Central
- Open Monday to Sunday, 8am to 8pm
- Walk-ins welcome, or phone ahead 4850 1121
- Book online
FAQs

